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Register with basa in a Few Simple Steps

Creating your basa account takes minutes — fill in your details, verify your mobile number, and your wallet is ready to fund via bKash, Nagad, or Rocket. Access is subject to your local law and eligible regions.

bKash Deposit ReadyNagad & Rocket SupportedMobile-First AccessOTP Verification
basa Register with basa in a Few Simple Steps

What to Expect When You Register

Start by entering your mobile number — this becomes your account identifier and the number we send your OTP to. Once you confirm the code, set a password and fill in your profile details. After that, your account dashboard opens and you can head straight to the deposit screen to link your bKash, Nagad, or

Rocket wallet. Identity verification may be required before your first withdrawal; you'll be prompted to upload a valid ID at that stage. Keep your login credentials private and enable any additional security options shown in your account settings. If you run into any step that isn't clear, our support team is reachable via live chat

directly from the account page.

  • Mobile OTP Verification Your mobile number is verified by OTP during registration, so your account is tied to a number you actually control from day one.
  • Wallet Ready on First Login Once registered, the deposit screen is one tap away. Add your bKash or Nagad number and your wallet is set up for future sessions too.
  • Identity Check Before Withdrawal We ask for a valid ID before processing your first withdrawal. Uploading it early keeps things moving when you're ready to cash out.
  • Account Security Settings Your account settings let you review active sessions and update your password. We recommend checking these after your first login.

Account

Start by entering your mobile number — this becomes your account identifier and the number we send your OTP to. Once you confirm the code, set a password and fill in your profile details. After that, your account dashboard opens and you can head straight to the deposit screen to link your bKash, Nagad, or Rocket wallet. Identity verification may be required before your first withdrawal; you'll be prompted to upload a valid ID at that stage. Keep your login credentials private and enable any additional security options shown in your account settings. If you run into any step that isn't clear, our support team is reachable via live chat directly from the account page.

Explore the Lobby

Your details are encrypted for secure account access.

ACCOUNT HELP PATHS

Get Help with Your Registration

If anything stalls during sign-up — OTP not arriving, deposit not reflecting, or verification questions — reach us through the channels below. Players in Dhaka and elsewhere can get account help without waiting on email threads.

Team online

Live Chat

The live chat icon sits on every page including the registration form. Start a chat and a support agent will walk through the issue with you directly.

Email Support

For account verification documents or anything that needs a paper trail, email works well. Include your registered mobile number so we can locate your account fast.

FAQ & Help Centre

Common registration questions — OTP delays, wallet linking, ID upload formats — are covered in the help centre. Check there first for the quickest answer.

LOCAL WALLET OPTIONS

Fund Your Account with Local Payments

After registration, open your bKash, Nagad, or Rocket app, send to the account number shown on the deposit screen, and confirm with your PIN. The amount reflects in your basa wallet once the transfer clears on the wallet's end. Rocket works the same way for Dutch-Bangla account holders. All three methods are available from your first deposit onward — no extra steps needed beyond what you already do in your mobile wallet app.

bKash Send from your bKash app to the number on the deposit screen. Confirm with your bKash PIN and the balance appears in your account wallet.
Nagad Open Nagad, enter the displayed account number, set the amount, and confirm. Nagad transfers clear quickly and show in your lobby balance.
Rocket Rocket works for Dutch-Bangla mobile banking users. Same process — send to the shown number, confirm your PIN, and your account is funded.
ACCOUNT SAFETY SIGNALS

How We Protect Your Account

Your account details and payment data are handled with standard encryption in transit. We verify identity before withdrawals to protect your funds from unauthorised access. Here is what that looks like in practice.

SSL Encryption All data between your device and basa travels over SSL. Your login credentials, OTP, and wallet details are encrypted end-to-end during every session.
Identity Verification We confirm your identity before your first withdrawal using a valid government-issued ID. This step protects your account balance from being accessed by anyone else.
Account Access Controls Your account settings show active sessions and let you update your password at any time. If you notice anything unusual, you can flag it to support immediately.
Data Protection We store only the information needed to run your account and process payments. Your personal details are not shared with third parties outside of payment processing.

Common Questions About Signing Up

Answers to what most people ask before and after creating their basa account.

A valid mobile number for OTP verification and a password are enough to get started. You will need a government-issued ID later when you make your first withdrawal.

Wait a minute and check that the number you entered is correct. If it still hasn't arrived, use the resend option on the registration screen or contact live chat for help.

Yes. Once your account is verified via OTP, the deposit screen is available immediately. Open your bKash app, send to the number shown, confirm your PIN, and the balance reflects in your account.

Your basa account works on both. Log in from your phone browser or desktop — the same credentials and wallet balance carry across both without any extra setup.

We ask for a valid ID before your first withdrawal, not at registration. You can upload it in advance from your account settings to avoid any delay when you are ready to withdraw.

Use the password reset option on the login screen. We send a reset link or OTP to your registered mobile number so you can set a new password and get back in.
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Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.