Information We Process
When you open an account we collect your phone number, login credentials, and device details so we can verify your identity and keep your session secure. Payment information comes through when you deposit via bKash, Nagad or Rocket—we see transaction IDs and amounts but not your
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wallet PIN or full account credentials; those stay with your payment provider. We log IP addresses, session timestamps and game activity to detect unusual patterns and resolve disputes. We also track which games you open, how long you play, and which features you use so we
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can improve the lobby and show relevant offers. Marketing preferences and support messages are stored under your account so we can respond to your questions and send updates only when you've agreed to them. Cookie data helps us remember your language choice, keep you logged in
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across sessions, and measure how visitors navigate the site. We do not sell your personal information to third parties. Access to your data is limited to staff who need it to operate the platform, process withdrawals, or answer support tickets. Third-party providers who power games, payment
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rails or fraud checks may process certain fields under their own terms; we share only what each service requires. Retention periods depend on the data type—active account records stay as long as your account is open, transaction logs are kept for the period required by financial
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record-keeping norms in applicable jurisdictions, and marketing lists are cleared when you unsubscribe.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.